The qualifying learner will be capable of understanding the factors that impact on the bottom line of a Wholesale and Retail (W&R) business. This underpinning knowledge will direct the learner to their role as it relates to the unit achieving its objectives and will form the basis for practice in operations.

Qualifying learners will be capable of explaining the relationship between the bottom line of a business and the various factors that influence it. They will understand how net profit is calculated on a Wholesale and Retail (W&R) financial report, providing insights into the financial performance of the business. Learners will also be able to identify how the cash and stock functions of the business impact each other, recognising the interdependencies that affect overall operations. Additionally, they will be able to explain how their own job can impact the bottom line of the business, highlighting the importance of individual roles in contributing to financial success.

Course Content

  • The meaning of the bottom line is explained in the context of a wholesale and retail sector.
  • The influence that staff’s personal traits and behaviour have on a business unit is explained in terms of the impact they have on the customers and the business unit.
  • The influence of limited and vast product ranges on a business unit is explained in terms of the impact it has on the customers and the business unit.
  • The influence that low margin products, high margin products and a mix between the two have on a business unit is explained in terms of the impact it has on the customers and the business unit itself.
  • The influence that the pricing of products has on a business unit is explained in terms of the impact it has on the customers and the business unit itself.
  • A list with explanations is compiled of any other factors that might impact on the customers and the bottom line of the particular business.
  • Introduction to Learner Management Systems.
  • The impact of stock on cash flow is explained in terms of its effect on the bottom line of the business.
  • The difference between gross and net profit is explained in terms of the elements taken into consideration when calculating it.
  • Expenses are explained as they apply to the organisation.Factors impacting on gross profit margin are explained as they apply to the organisation.
  • The gross profit of a W&R business is calculated and explained as it applies to the organisation.
  • The net profit of a W&R business is calculated and explained as it applies to the organisation.
  • Own area of responsibility is explained in terms of its impact on sales.
  • Own area of responsibility is explained in terms of its impact on expenses
  • Own area of responsibility is explained in terms of its impact on shrinkage and losses.
  • The impact that own job has on service delivery is explained as it applies to both internal and external customers
  • The impact that own job has on the marketing and promotional activity of the business is explained as it applies to both internal and external customers.
  • The impact that own productivity has on the bottom line is explained as it applies to the business.
  • Own area of responsibility is explained in terms of its impact on stock and cash flow.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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