An individual with a Generic Management NQF 5 qualification can oversee first-line managers inside an organisation. Team leaders, supervisors, junior managers, division heads, and foremen are examples of first line managers. This qualification’s main goal is to help students become competent in a variety of knowledge, abilities, attitudes, and values, such as,
initiating, creating, carrying out, and assessing projects, action plans, and, as necessary, suggesting modifications within teams and/or the unit to increase the efficacy of the unit.

In order to achieve the intended results, including customer happiness, the unit must monitor and measure performance and use creative or continuous improvement interventions. This will help the entity achieve its goals and realise its vision.

Toggle Modules
Module 1: Communication Techniques
  • Interpret and manage conflicts within the workplace
  • Use communication techniques effectively
Module 2: Monitor Team Effectiveness
  • Monitor and evaluate team members against performance standards
  • Apply the principles of ethics to improve organisational culture
Module 3: Improving Team Effectiveness
  • Create and manage an environment that promotes innovation
  • Lead people development and talent management
  • Select and coach first-line managers
  • Build teams to achieve goals and objectives
  • Recruit and select candidates to fill defined positions
  • Empower team members through recognizing strengths, encouraging participation in decision-making, and delegating tasks
  • Apply the principles and concepts of emotional intelligence to the management of self and others
Module 4: Improving Workplace Relationships
  • Formulate recommendations for a change process
  • Devise and apply strategies to establish and maintain workplace relationships
  • Manage a diverse workforce to add value
  • Analyse leadership and related theories in a work context
Module 5: Manage Finances
  • Monitor, assess, and manage risk
  • Apply the principles of knowledge management
  • Apply a systems approach to decision-making
  • Apply mathematical analysis to economic and financial information
  • Manage the finances of a unit
  • Identify brand mix elements
Module 6: Project Planning
  • Develop, implement, and evaluate an operational plan
  • Develop, implement, and evaluate a project plan
  • Duration: 12 Months
  • Delivery: Classroom/Online/Blended
  • Grade 10
  • Computer Literacy
  • Communication at NQF Level 4
  • Mathematical Literacy at NQF Level 4
  • Senior Managers
  • Executives
  • Directors
  • National Certificate: Generic Management
  • Accreditation: Service Seta
  • SAQA ID: 59201 
  • NQF Level: 5
  • Credits: 162

OUR MOST POPULAR CATEGORIES

SHORT COURSES
Follow Us on Social Media

Need to find something?

Copyright © 2024 SpecCon Holdings (Pty) Ltd. – All Rights Reserved.

Scroll to Top