As additional knowledge for those wanting to understand the areas covered.

This unit standard is intended to provide proficient knowledge of the areas covered. For those working in the workplace in the area of Information Technology. As additional knowledge for those wanting to understand the areas covered. People credited with this unit standard are able to demonstrate knowledge of different types of meetings and their procedures, prepare for a technical practitioners meeting, chair a technical practitioners meeting, and conduct post-meeting follow-up for a technical meeting. The performance of all elements is to a standard that allows for further learning in this area.

Course Content

  • The demonstration describes the types of technical meetings and their uses.
  • The demonstration identifies leadership styles used in meeting procedures.
  • The demonstration identifies decision making processes used in meetings.
  • The demonstration describes meeting conventions relevant to the type of meeting chosen.
  • The demonstration identifies that the note taker should have technical background knowledge.
  • The preparation ensures physical arrangements for the meeting are done, relevant to the type of meeting.
  • The preparation ensures that meeting outcomes are clear, concise and well documented.
  • The preparation ensures that meeting invitations are extended to relevant participants timeously.
  • The preparation completes and distribute the meeting agenda and other supporting documentation needed for the type of meeting.
  • The chair and members agree on rules and guidelines for behavior.
  • The chair applies agreed meeting conventions throughout the meeting, according to the type of meeting and in accordance with the standing procedures of the organisation(s) involved.
  • The chair ensures that the published agenda is followed.
  • The chair provides for active participation by all members to avoid/ minimise conflict.
  • The chair ensures that meeting topics are prioritised and that discussion times are allocated according to importance, urgency, complexity and agenda.
  • The chair ensures that agreed decisions are clear, accurate, includes a time frame for action and are within the mandate of the type of meeting conducted.
  • The follow up ensures minutes of the meeting are produced accurately and in line with the policy of the organisation.
  • The follow up communicates agreed records of discussion to interested parties in a format and time frame that meet requirements of the type of meeting and of the organisation(s) involved.
  • The follow up includes a summary of discussions and actions, and meet format requirements.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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