Learners will be learning towards obtaining a national qualification at level 3 or are working in an administrative environment, including SMME`s (Small, Medium and Micro Enterprises), where the acquisition of competence against this standard will add value to the learner`s job, or chances of finding employment.

Learners working towards a national qualification at Level 3, or those employed in administrative roles within Small, Medium, and Micro Enterprises (SMMEs), will gain valuable skills and knowledge through this standard. It is designed to enhance their proficiency in essential administrative functions, thus improving their effectiveness in their current positions. Mastery of this standard will not only enhance their job performance but also increase their employability by showcasing their capabilities to potential employers. This qualification adds significant value to their professional skill set, supporting career advancement and increasing opportunities for securing better job prospects.

Course Content

  • Structural and organisational needs are identified.
  • Procedures for the storage and retrieval of manual and computerised records are determined according to organisational policies and procedures.
  • Methodologies and quality control procedures for checking, tracking, securing and maintaining the storage and retrieval system are determined.
  • Archiving processes are identified and procedures for archive storage are planned accordingly.
  • Classification methodologies are determined.
  • Quality control to monitor sorting, filing and retrieval of documentation is carried out according to organisational requirements.
  • Organisation policy and procedures for transfer, archive and disposal of manual or computerised records are followed.
  • Procedures for ensuring manual or computerised records are followed.
  • The importance of maintaining up-to-date and accurate records of paper-based documentation is explained.
  • Filing is complete, accurate, in the required format, location and time frame.
  • Incorrectly filed documents are identified and filed correctly.
  • Areas for improvement are communicated to the staff responsible.
  • Procedures for improving storage and retrieval system are planned and updated on an ongoing basis.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
Print Button
Scroll to Top