Strategies for conducting structured interviews, crafting effective interview questions, and evaluating candidates objectively. Additionally, you’ll explore best practices in assessing skills, evaluating cultural fit, and legally compliant methods for making informed hiring decisions that align with organisational goals and values.
Effective interviewing and employee selection are essential for employers to build a strong and capable workforce. It promotes better hiring decisions, higher employee satisfaction, and increased organisational success. Additionally, it helps employers adhere to legal standards and fosters a positive workplace culture that values diversity and inclusivity.
Course Content
- Defining job requirements
- Developing a competency framework
- Selection process: stages and considerations
- The role of application forms, CVs and cover letters
- Using pre-selection tests and assessment
- Understanding different types of interviews (structured, unstructured, behavioural, situational)
- Developing effective interview questions
- Examples of questions and rating answers
- The role of active listening and body language in interviews
- Interviewing in a diverse and inclusive context
- Understand discrimination and bias in interviews
- Legal consideration in the South-African context
- Best practices to avoid discrimination and ensure fairness
- Ethical considerations and maintaining candidate confidentiality
- Evaluating candidates: methods and techniques
- Dealing with candidate feedback and rejections
- Making the job offer: negotiations and onboarding
- Post-hire evaluation: measuring the effectiveness of your hiring process
- Developing a feedback mechanism for continuous improvement
- Case study: Successful interviewing and employee selection in South African companies
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
