This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved.
This unit standard introduces the junior manager to the preparation and procedures required in conducting a structured meeting to ensure that objectives are achieved. This unit standard is intended for junior managers of organisations. The qualifying learner is capable of preparing for a meeting, conducting a meeting, dealing with differing views in a meeting and distributing records of a meeting.
Course Content
- Physical arrangements and attendees required for a meeting are identified, and a checklist is prepared and actioned in terms of Standard Operating Procedures.
- The purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda, and the roles of participants are explained in terms of Standard Operating Procedures.
- The purpose of recording a meeting is explained according to Standard Operating Procedures.
- Documents required for a meeting are checked for accuracy and completeness and distributed according to Standard Operating Procedures.
- The minutes of the previous meeting were checked for accuracy and completeness.
- A meeting is conducted according to a preplanned agenda, and Standard Operating Procedures.
- Opportunities are created to allow effective participation by people attending the meeting.
- Discussions are summarised and recorded to indicate proposed action, completion date and person responsible.
- Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice.
- A technique is used to create progress in a meeting according to recognised theory and practice.
- Records are compiled in such a way to enable the decisions of a meeting to be implemented.
- Records are checked to ensure that they are an accurate reflection, prior to distribution.
- The meeting is reviewed and suggestions for improvement are made to enhance the effectiveness of future meetings.
- Non-accredited: Short course only
- Duration: 1h 20m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
