This unit standard is intended for employees in the Skills Development Practices in the Public Sector. It could be utilised in other related fields as well.

This unit standard is intended for employees in the Skills Development Practices in the Public Sector. It could be utilised in other related fields as well. The qualified learner will be able to: Identify and verify the nature of service provision required. Draft basic terms of reference to outline the nature of the service provision. Utilise the most appropriate tool to source applications from prospective service providers. Contract the service providers.

Course Content

  • The nature of services to be provided, related to specific programmes, projects, etc, is identified with a view to obtaining an outside provider to deliver the service.
  • Relevant stakeholders and role players are informed and their input incorporated regarding the appropriateness of the need for service providers.
  • An outsource analysis is performed and justification document prepared.
  • Budget is obtained for service provision.
  • .The relevant supply chain protocols and procedures are consulted to determine levels of authority, methodology for sourcing service providers (eg. tendering), and overall compliance criteria.
  • The nature of the service provision is divided into relevant clusters in accordance with the nature of the services.
  • The specifications for the services required are outlined for possible service providers.
  • Specifications are broken down into tasks or a statement of work.
  • Updates are considered during the phases of the the contracting process.
  • Most appropriate method to source the providers is identified for appropriate use.
  • Most appropriate method to source the providers is implemented when required.
  • Typical solicitation and bidding documents are identified and prepared.
  • Solicitation techniques are understood and applied.
  • The appropriate use of negotiation in sourcing is understood and explained.
  • Applications/tenders assessed for most appropriate provider that meets needs.
  • Recommendation is made as to the most appropriate provider.
  • The service provider agreement is signed by appropriate authority figure.
  • The decision of the appointment team is conveyed to all tenderers in writing.
  • The negotiation process is understood and explained.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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