A learner accredited with this standard will be able to understand and effectively apply basic business principles in order to improve productivity and efficiency of practice within the Freight Handling Environment.
This course is designed for individuals seeking to enhance their understanding and application of basic business principles within the Freight Handling Environment. Participants will learn to effectively implement these principles to improve productivity and efficiency in their practice. By the end of the course, learners will be equipped with the knowledge and skills necessary to optimise operations and contribute to the overall success of their organisation.
Course Content
- Demonstrate an understanding of the impact of quality customer service on profitability.
- Generate and consider options and possibilities for improving the profitability of an operation within a simulated environment, making recommendations on new methods and/or technologies which will enhance competitiveness.
- Identify and explain methods for ensuring cost-effective utilisation of allocated resources.
- Suggest methods to be used to combat cost overruns with respect to a given budget.
- Explain how an individual’s actions impact on organisational profit and/or loss and cash flow.
- Describe the impact of new technologies on the budget of an organisation.
- Describe relationships between the stakeholders in a business and how that will impact on an organisation’s success.
- 2.1 – 2.7: Identify and apply goals aligned to the work situation which reflect the organisational goals.
- 3.1 – 3.7: Maintain and enhance the organisational image and customer service.
- 4.1- 4.7: Identify and anticipate customer requirements.
- 5.1 – 5.7: Select and implement the most effective business solution.
- Non-accredited: Short course only
- Duration: 1h 08m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
