Coaching for Business Managers Short Course online

Overview

Choosing a first-line manager for a specific position, outlining the coaching process, and actively coaching the selected manager.

Choosing a first-line manager for a specific position, outlining the coaching process, and actively coaching the selected manager. Continuously monitoring and measuring the outcomes of coaching sessions to gauge effectiveness.

Course Content

  • (incl. 1.1) Selecting a first-line manager
  • Identification of key performance areas from a first-line manager’s job profile
  • Understanding the requirements of the first-line manager position
  • Process of selecting candidates
  • Verification methods
  • Video assessing candidates against position requirements
  • Interview process
  • Making decisions and providing feedback to candidates
  • (incl. 2.1) Planning the coaching process 
  • Developing a coaching plan
  • Steps to take when developing a coaching plan
  • Preparing records of expected performance or performance standards
  • Creating a system for recording decisions and commitments before coaching
 
  • (incl 3.1 & 3.2) The coaching process 
  • Role of a coach
  • The purpose, content and schedule of the coaching process
  • Conducting a coaching session
  • Elements of an effective coaching session
  • Coaching strategies
  • Coaching meeting checklist
  • (incl. 4.1 & 4.2) Monitor and measure results of coaching sessions
  • Guidelines for assessment
  • Giving feedback during and after coaching sessions
  • Giving positive feedback
  • Recording corrective action where requirements were not met
  • Conducting follow-up action
  • Non-accredited: Short course only  
  • Duration: 1h 40m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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