<span data-sheets-value="{"1":2,"2":"This unit standard is intended for people who need to plan, produce, use and spreadsheets to solve problems using a Graphical User Interface (GUI)-based spreadsheet application either as a user of computers or as basic knowledge for a career needing this competency, like the ICT industry. People credited with this unit standard can prepare and produce a spreadsheet to provide a solution to a given problem. Adjust settings to customise the view and preferences of the spreadsheet application. Work with multiple worksheets. Apply formula to worksheets to provide alternative solutions to a problem. Apply simple built-in functions of the spreadsheet application to the given problem. Apply formatting to a spreadsheet applicable to the given problem. Use special effects to improve the presentation of the spreadsheet. Evaluate a spreadsheet."}" data-sheets-userformat="{"2":15233,"3":{"1":0},"10":2,"11":4,"12":0,"14":{"1":2,"2":0},"15":"Calibri, sans-serif","16":11}">Effectively overseeing warehouse operations, handling the return of goods.

Overview

Effectively overseeing warehouse operations, handling the return of goods.

Description

Effectively overseeing warehouse operations, handling the return of goods, and organising products for transportation are key responsibilities in the management of logistics and supply chain processes.

Course Content

Unit 1: Manage warehousing

Key warehousing issues are evaluated in terms of their contribution to the supply chain
Different warehouse configurations are used in relation to different goods/products and network requirements
Inventory management strategies are applied to determine their impact on warehouse design/configuration and warehouse management alternatives
Inventory management strategies are evaluated and applied to determine their impact on distribution networks
Picking methods are evaluated to determine their impact on managing warehousing operations
Workforce design for warehousing is aligned to the various warehousing configurations
The role of Information Technology systems are assessed to determine how they contribute to optimising warehouse operations

Unit 2: Manage the return of goods

The potential reasons and implications for returning goods are identified and addressed to deal with impact on the effectiveness of the operation
Corrective actions are implemented to deal with the various types of returned goods
The process for and implications of returning goods are followed in accordance with company procedures
Specialised organisations are utilised in the reverse logistics process in the management of returned goods
Claims procedures with third party service providers are applied to manage the return of goods

Unit 3: Prepare products for transportation

Various products are evaluated in terms of their nature and the impact this has on their packing, marking and preservation
The characteristics of products are identified and evaluated in preparation for transportation and warehousing
Preparation for transportation and warehousing includes the identification and specification of differing conditions that impact on the product
Transport units are prepared and loaded to ensure safe transportation

Accreditation

Non-accredited: Short course only
Duration: 1h 30m
Delivery: Classroom/Online/Blended
Access Period: 12 Months

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