This course provides in-depth training on the essential skills needed to interact effectively with both internal departments and external sales support structures within the automotive industry. Successful interaction with these entities is key to streamlining sales processes, addressing client needs, and optimising overall performance. Internal Departments: The course covers strategies for effective communication and collaboration with internal departments, such as sales, service, inventory management, and finance. Students will learn how to coordinate efforts, share important information, and resolve inter-departmental issues to support seamless sales operations and ensure that customer requirements are met efficiently. External Sales Support Structures: Students will also explore how to engage with external sales support structures, including suppliers, manufacturers, and service partners. The course emphasises how to leverage these external resources to enhance sales efforts, troubleshoot problems, and provide comprehensive solutions to customers. Techniques for building and maintaining strong relationships with external partners will be highlighted. Through practical exercises and case studies, students will develop skills in managing communications, negotiating solutions, and utilising available resources effectively. By the end of the course, students will be equipped to foster productive interactions with both internal and external stakeholders, ultimately contributing to improved sales outcomes and enhanced customer satisfaction.