Unit 1: Job Analysis and Competency Modelling

• Defining Job Requirement
• Developing a Competency Framework

Unit 2: Designing the Selection Process

•  Selection Process: Stages and Considerations
• The Role of Application Forms, CV’s and Cover Letters
• Using the Pre-Selection Tests and Assessments

Unit 3: Conducting Effective Interviews

• Understanding Different Types of Interviews
• Developing Effective Interview Questions
• Examples of Questions and Rating Answers
• Applying artistic effects
• The Role of Active Listening and Body Language in Interviews
• Interviewing in a Diverse and Inclusive Context

Unit 4: Legal and Ethical Considerations

• Understands Discrimination and Bias in Interviews
• Legal Considerations in the South-African Context
• Best Practices to Avoid Discrimination and Ensure Fairness
• Ethical Considerations and Maintaining Candidate Confidentiality

Unit 5: Making a Decision: From Interview to Offer

• Evaluating Candidates: Methods and Techniques
• Dealing with Candidate Feedback and Rejections
• Making the Job Offer: Negotiations and Onboarding

Unit 6: Assessment and Continuous Improvement

• Post-hire Evaluation: Measuring the Effectiveness of your Hiring Process
• Developing a Feedback Mechanism for Continuous Improvement
• Case Study: Successful Interviewing and Employee Selection in South African Companies