Contribute to the smooth running of the office and as such help others wherever possible.

Contribute to the smooth running of the office and as such help others wherever possible. The right attitudes will lead to more efficient operations with greater respect for others. All staff should be able to do basic maintenance and replenishment of consumables.

Course Content

  • Safety principles for the general operation of electrical equipment are described
  • The importance of all personnel understanding the function and the use of office equipment is explained
  • The range of consumables which may be replenished are listed and the reason therefore explained
  • Arrangements to repair equipment that is not in good working order are made
  • Ways of learning how to operate technology are given
  • Office equipment is operated efficiently
  • The importance of being sensitive to other people’s needs and cultures is explained and ways on how to contribute to the overall effectiveness of the team are given
  • Issues requiring confidentiality are described
  • The extent of one’s own responsibility in the office is described
  • Work is being prioritised and the reasons for making this decision are described
  • The various filing systems are described and documents are filed by using a recognised filing system
  • Business information is analysed and distributed, ensuring that individual needs are met
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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