Shortlisting potential exhibitors involves selecting candidates for events or showcases. Contacting potential visitors, updating databases, and following up on distributed invitations are essential tasks for event management and maintaining effective communication with stakeholders.
The person credited with this unit standard can source potential exhibitors, follow up with invitations and keep records of exhibitors and visitors contacted. Learners will also be able to implement and assess customer satisfaction surveys to evaluate customer satisfaction levels. The qualifying learner is capable of assessing and implementing customer satisfaction surveys. Shortlisting potential exhibitors. Contacting potential visitors. Updating databases. Following up on distributed invitations
Course Content
- Potential exhibitors are contacted following full company procedure.
- Information received is captured, stored and assessed according to company requirements.
- Potential exhibitors are short listed against the assessment criteria according to company requirements.
- Potential visitors are identified and contacted according to company procedures.
- Information received is stored and assessed according to company requirements.
- Follow-up information is monitored and actioned according to company procedures.
- Exhibitors and visitors are contacted following organisational procedures.
- Information is captured, sorted and categorised according to company requirements.
- Reports are initiated according to company requirements and produced in required format.
- Reports are followed up in accordance with company policy and in required timeframe.
- Potential visitors and customers are identified according to company procedures.
- Potential visitors and customers are contacted in required timeframe and format.
- Follow-up procedures are monitored according to company policy.
- Current status of satisfaction is identified and assessed using preset criteria.
- Customers are informed of business activities in required timeframe and format.
- Report back is given in the required format and time frame.
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
