employee onboarding course

Overview

Learners achieving this unit standard should help new employees feel welcome and should assist them in becoming productive as quickly as possible.

Learners achieving this unit standard will be equipped with the skills to ensure new employees feel welcome and integrated into the organisation. They will learn effective onboarding techniques to help new hires acclimate to the company culture and their specific roles. By providing guidance, support, and essential information, learners will assist new employees in quickly becoming productive members of the team. This includes introducing them to colleagues, explaining job expectations, offering training resources, and addressing any questions or concerns. Ultimately, this unit standard aims to streamline the onboarding process, fostering a positive and inclusive work environment that promotes efficiency and employee satisfaction.

Course Content

Unit 1: Demonstrate knowledge and understanding of the importance of introducing new staff to the workplace

The importance of assisting new staff members to familiarise themselves with the workplace is explained
The importance of ensuring that new staff members understand their respective roles and responsibilities is explained
The differences between introducing a new staff member and inducting a new staff member are explained

Unit 2: Demonstrate the ability to make decisions about practice and to act accordingly.

New staff members are welcomed to the organisation, introduced to fellow workers, and assisted in familiarising themselves with the relevant site facilities
The basic work routines and organisational procedures of work are explained in sufficient detail to enable understanding of what is required
New staff members are encouraged to ask questions and seek clarification, wherever and whenever necessary
New staff members are assisted in the initial performance of allocated work activities

Unit 3: Demonstrate ability to learn from one's own actions and to adapt performance

Any perceived gap in the standard operating procedures regarding the induction of new staff members is discussed with own line manager for referral to the Human Resources division
Own problem experiences as a new employee or those mentioned by colleagues are assimilated, and possible solutions are suggested

Accreditation

Non-accredited: Short course only
Duration: 1h 30m
Delivery: Classroom/Online/Blended
Access Period: 12 Months