Maintenance of Office Equipment.
Overview
Learn how to properly maintain, troubleshoot, and care for common office equipment to ensure smooth operations and reduce downtime. This course is ideal for office assistants, administrators, IT support staff, and anyone responsible for the upkeep of office tools and machinery.
Well-maintained equipment boosts productivity, extends the lifespan of devices, and keeps the workplace running efficiently. This course provides practical skills and knowledge to keep printers, computers, telephones, and other essential office equipment in top condition.
You will learn how to:
Identify and maintain essential office equipment
Prevent common breakdowns and minimise repair costs
Perform basic troubleshooting and resolve minor issues
Follow safety protocols during maintenance
Create a maintenance checklist for regular upkeep
By the end of this course, you’ll be equipped to confidently maintain and support a well-functioning office environment.
Description
Learners will be working towards obtaining a national qualification at Level 3 or will be employed in an administrative role within a Small, Medium, and Micro Business (SMME) environment. Achieving competence in this standard will enhance their current job performance and improve their prospects for future employment. This qualification is designed to provide practical skills and knowledge relevant to administrative tasks, adding significant value to their professional capabilities. For those in the SMME sector, mastering these skills will not only contribute to their effectiveness in their current roles but also increase their attractiveness to potential employers, thereby broadening their career opportunities.
Course Content
Unit 1: Demonstrate an understanding of office equipment maintenance procedures and processes
- The importance of conducting routine maintenance on office equipment is explained
- Office equipment for maintenance is identified and listed
- Procedures for maintenance of office equipment are explained
- Appropriate personnel are notified of impending maintenance
Unit 2: Monitor and liaise with maintenance providers
- Maintenance providers are identified, listed and contact details are obtained
- Suggestions and recommendations for suitable maintenance providers are submitted
- Maintenance agreements are studied and filed
- Maintenance providers are contacted to repair or maintain equipment where relevant
- Any problems with maintenance providers are identified and reported
Unit 3: Conduct routine maintenance on designated office equipment
- Type of routine maintenance is identified and explained
- Safety measures for routine maintenance are described
- Location of maintenance equipment and accessories are identified and procedure for retrieval is explained
- Routine maintenance is conducted according to manufacturers’ instructions
- Office equipment is checked to ensure it is in working order before use
- Maintenance materials are disposed of in accordance with organisational requirements
- Routine maintenance is conducted within agreed time frames
Accreditation
- Non-accredited: Short course only
- Duration: 1h 20m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
