Manage and Supervise Business Analysis

Learn how to lead and oversee effective business analysis processes that drive informed decision-making and strategic improvement. This course is ideal for team leaders, supervisors, project managers, and professionals who guide or manage business analysts within an organisation.

In today’s data-driven environment, business analysis is critical for identifying problems, uncovering opportunities, and improving operations. This course equips you with the leadership skills needed to support, manage, and align business analysis activities with organisational goals.

You will learn how to:

  • Oversee and support business analysts and analysis teams

  • Ensure that analysis aligns with business needs and outcomes

  • Evaluate analysis reports and recommend improvements

  • Facilitate collaboration between stakeholders and analysts

  • Lead with confidence in a data-informed organisation

This course helps you bridge the gap between analysis and action—ensuring that insights lead to meaningful business improvements.

Analysing stakeholders to identify all involved in a project, outlining business analysis activities and communication strategies, planning the requirements management process, and overseeing and reporting on business analysis performance are critical elements in effectively managing a project.

Course Content

  • Organisational standards and types are identified to determine potential stakeholders.
  • Stakeholders are identified by a project’s impact on their business needs.
  • Stakeholders are analysed to determine their influence and authority on the project.
  • Stakeholders are assessed to determine their attitude towards the project requirements.
  • A stakeholder list is produced to reflect their roles, responsibilities, and impact on the project
  • The work products that affect the analysis process are used to plan the process to be followed.
  • Tasks for the business analysis activities are classified to identify the work breakdown structure.
  • Business analysis deliverables are identified and established to produce a plan.
  • Task dependencies and interfaces between tasks are identified to influence the sequence in which the tasks must be performed.
  • Estimates for business analysis activities are developed to assist with project planning processes.
  • Business analysis plans are produced to include aspects of analysis.
  • The business analysis plan is used to determine the communication requirements of the project.
  • The information required by various stakeholders is established to provide the results of the business analysis process.
  • A decision is made on which communication method best suits a specific stakeholder.
  • A communication plan is produced to regulate the flow and dissemination of project-related information to all stakeholders.
  • The business analysis plan is used to determine the requirements management processes of the project.
  • The approach to requirements changes and traceability is explored to ensure consistency and accountability regarding analysis decisions.
  • A project plan is discussed, reflecting the format in which requirements will be captured and communicated.
  • A management plan is produced to ensure that requirements are managed throughout the life cycle of a project.
  • Work products are utilised to determine how the performance of the business analysis activities are measured.
  • The identified metrics are used to monitor the progress of the business analysis processes and activities.
  • Problems are identified, and appropriate corrective action is determined to facilitate successful implementation and conclusion of the project.
  • A project review is conducted to determine areas for continuous improvement.
  • Non-accredited: Short course only  
  • Duration: 2h 10m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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