Manage business operations Online Short Course

Manage business operations -Online Short Course

Learn how to effectively plan, monitor, and control business operations to ensure organizational efficiency and productivity. This course equips professionals with practical tools to manage key business functions such as resource allocation, workflow optimization, operational planning, and performance management — all essential to maintaining a competitive edge.

What Does Managing Business Operations Involve?
Business operations management involves overseeing and improving the day-to-day activities that drive an organization’s success. This course covers fundamental concepts including operational planning, process improvement, supply chain coordination, quality control, and risk management. You’ll learn how to align operations with strategic goals, use performance data to make informed decisions, and implement best practices to enhance business productivity.

Key topics include:

  • Operational planning and workflow management

  • Monitoring and evaluating business performance

  • Resource and time management

  • Identifying inefficiencies and improving systems

  • Managing people and processes for optimal results

Who Should Take This Course?
Ideal for:

  • Operations managers and supervisors

  • Aspiring entrepreneurs and business owners

  • Project and production managers

  • Team leaders and middle managers

  • Anyone involved in business process oversight or improvement

By the end of the course, you will have the confidence to manage day-to-day business activities, streamline operations, and drive organizational efficiency and effectiveness.

Learners working towards this standard will be learning towards the full qualification or working within an SMME (Small, Medium, Micro Enterprise) environment, specialising in New Venture Ownership and Management, where acquiring competence against this standard will add value to one’s job. This standard will also add value to entrepreneurs seeking to develop their entrepreneurial skills to become more marketable for bigger contracts, including commercial and public sector contracts, for example, the Department of Public Works programmes. The qualifying learner is capable of implementing an action plan for business operations, mobilising resources for a new venture, managing own time productively, monitoring productivity in a business venture, and implementing and managing a basic quality system in a new venture.

Course Content

  • An action plan for the management of business operations is drawn up according to goals set in the business plan (action plan includes a list of goals, objectives and activities, as well as timeframes for the achievement of these)
  • Business concepts are ideas outlined in a business plan that is integrated into an action plan and a task list compiled accordingly
  • Legal issues, safety regulations, and risk factors are considered in the compilation of the action plan
  • Roles and responsibilities pertaining to action plans are explained and assigned in order to execute business activities effectively
  • Available resources for a new venture are identified in relation to the business context
  • The cost of resources is analysed and prioritised accordingly
  • The resources identified are evaluated according to suitable contribution to effective business performance
  • Advice is sought and used to supplement competencies where relevant
  • The purpose and process for scheduling activities in one’s own business are identified and explained with examples
  • Business activities are organised and scheduled with timeframes
  • Own time management preferences are identified, and work is scheduled accordingly
  • Interruptions are accounted for and built into the schedule to ensure that productivity levels are effectively measured.
  • The schedule is monitored and managed daily
  • Private and business time is balanced to ensure overall personal productivity
  • Basic concepts of productivity are explained with examples
  • Appropriate productivity concepts and principles are applied to own venture
  • The productivity of new ventures is monitored on an ongoing basis
  • Measures are taken to ensure continuous improvement of productivity
  • Basic quality concepts, systems and principles are explained with examples
  • The consequences and risks associated with non-compliance to quality procedures are explained with examples
  • The quality requirements of a new venture are identified and explained according to quality principles and compliance requirements and value for own business
  • Basic quality procedures are drawn up and monitored for own venture
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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