This unit standard is intended to provide proficient knowledge of the areas covered for those working in or entering the workplace in data communications and networking.

This unit standard is intended to provide proficient knowledge of the areas covered for those working in or entering the workplace in data communications and networking. People credited with this unit standard can monitor the performance of a multi-user networked operating system. Resolve problems with a multi-user networked operating system. Maintain a multi-user networked operating system. The performance of all elements is to a standard that allows for further learning in this area.

Course Content

  • The monitoring explains system performance measures and outlines and justifies a monitoring strategy.
  • The monitoring compares the results produced from performance monitoring, with user perception of performance, and identifies discrepancies between the two measures.
  • The monitoring identifies performance-limiting factors.
  • The monitoring outlines recommendations to improve performance and justifies them using performance analysis.
  • The resolution ensures that the operating system is returned to service, free of problem symptoms.
  • The resolution uses the industry-recommended procedure to diagnose problems.
  • The resolution ensures that descriptions of solutions to the problems are justified by diagnostic evidence.
  • The resolution uses a diagnostic tool to diagnose problems.
  • The resolution ensures that the problem causes and resolutions are documented according to industry-recommended practice.
  • The maintenance ensures that any configurations made to the multi-user networked operating system are by organisation requirements.
  • The maintenance ensures that changes to the multi-user networked operating system maintain the integrity and security of the software.
  • The maintenance ensures that monitoring and tuning of the system maximise operation and performance, and meets manufacturer and organisation specifications.
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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