Negotiation Skills Online Course | Learn to Negotiate with Confidence
Negotiation Skills Online Course helps you communicate effectively, reach agreements, and achieve win-win outcomes in professional and personal settings.
Description
What are Negotiation Skills?
Negotiation skills are the abilities required to reach agreements through discussion and compromise. They involve communication, persuasion, active listening, and strategic thinking.
Why Learn Negotiation Skills?
Improve your confidence in high-stakes conversations
Reach better deals and outcomes in work or life
Strengthen relationships through mutual understanding
Key Topics Covered
Preparation & Planning – How to set goals and understand the other party’s needs
Communication Techniques – Use tone, body language, and questioning effectively
Dealing with Conflict – Stay calm and focused under pressure
Negotiation is a key life skill. This course gives you the tools to influence outcomes, build trust, and get what you need — while respecting the needs of others.
Course Content
Unit 2: Why we negotiate
- Video
Unit 3: Opportunities to negotiate
- Videob role
Unit 14: Summary
- Video
Unit 15: Ten pillars of negotiation
- Pillar 1 – Confident and persuasive
- Pillar 2 – Good listening ability
- Pillar 3 – Sensitivity3
- Pillar 4 – Patience
- Pillar 5 – Flexibility
- Pillar 6 – Assertiveness
- Pillar 7 – Our thinking
- Pillar 8 – Dealing with pressure or stress
- Pillar 9 – Conflict handling skills
- Pillar 10 – Don’t be oversensitive or defensive
Accreditation
- Non-accredited: Short course only
- Duration: 1h 30m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
