Negotiation Skills Online Course

Negotiation Skills Online Course | Learn to Negotiate with Confidence

Negotiation Skills Online Course helps you communicate effectively, reach agreements, and achieve win-win outcomes in professional and personal settings.

What are Negotiation Skills?

Negotiation skills are the abilities required to reach agreements through discussion and compromise. They involve communication, persuasion, active listening, and strategic thinking.

Why Learn Negotiation Skills?

  • Improve your confidence in high-stakes conversations

  • Reach better deals and outcomes in work or life

  • Strengthen relationships through mutual understanding

Key Topics Covered

  • Preparation & Planning – How to set goals and understand the other party’s needs

  • Communication Techniques – Use tone, body language, and questioning effectively

  • Dealing with Conflict – Stay calm and focused under pressure

Negotiation is a key life skill. This course gives you the tools to influence outcomes, build trust, and get what you need — while respecting the needs of others.

Course Content

  • Pillar 1 – Confident and persuasive
  • Pillar 2 – Good listening ability
  • Pillar 3 – Sensitivity3
  • Pillar 4 – Patience
  • Pillar 5 – Flexibility
  • Pillar 6 – Assertiveness
  • Pillar 7 – Our thinking
  • Pillar 8 – Dealing with pressure or stress
  • Pillar 9 – Conflict handling skills
  • Pillar 10 – Don’t be oversensitive or defensive
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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