Performance management involves defining, creating indicators, and implementing systems to measure and enhance the effectiveness of a supply chain.
Performance management involves defining, creating indicators, and implementing systems to measure and enhance the effectiveness of a supply chain. This includes developing specific indicators for a supply chain performance management system and putting the system into operation to monitor and improve overall performance.
Course Content
- The concept of performance management is defined indicating its relevance and influence on the effectiveness of the supply chain
- The aims and objectives of performance management are examined in line with supply chain management requirements
- Performance management philosophies and techniques are analysed to determine how they influence the process of selecting the most appropriate techniques to suit specific situations
- Effective measurement is evaluated to reflect its importance for the development of criteria for measurement systems across the supply chain
- The influence of performance management on people and systems is illustrated
- Correct performance indicators are developed in accordance with the requirements of specific supply chain management scenarios
- The developed indicators are aligned and specifically measurable
- Key indicators are evaluated to determine their relevance and usefulness in the supply chain performance management system
- Information from organisational costing systems is used to measure the performance of elements of the supply chain
- The productivity of equipment, people, money and processes is calculated to ascertain the effectiveness of the supply chain management function
- Organisational process mechanisms are identified and used to ensure the effective use of performance data throughout the supply chain
- The measured performance results are analysed to determine appropriate action
- Performance measurement results are analysed to reflect their relationship and impact on different areas of the supply chain
- Different improvement approaches and techniques are used reflecting the improvement actions specific to the approach in order to improve the performance of the supply chain
- Non-accredited: Short course only
- Duration: 1h 54m
- Delivery: Classroom/Online/Blended
- Access Period: 12 Months
