Performance Standards and Review Processes

Overview

Setting performance standards for team members, implementing systems to monitor their performance, and preparing for performance reviews.

Setting performance standards for team members, implementing systems to monitor their performance, and preparing for performance reviews. Conducting thorough performance review interviews to assess and discuss team members’ achievements and areas for improvement.

Course Content

  • (incl. 1.1) Introduction
  • Benefits of performance management
  • Steps in developing performance standards
  • (incl. 1.3.2) Methods for monitoring employee performance
  • Involving team members in setting performance standards
  • (incl. 2.1) Preparing for a performance review meeting
  • (incl. 2.3 & 2.4) Preliminary assessment of performance
  • (incl. 2.5.1) Deciding on methods of giving feedback
  • Giving constructive feedback
  • Documents for performance review interviews
  • (incl. 3.1 & 3.2) Conducting a performance review interview
  • Useful techniques to follow when doing the performance rating
  • Non-accredited: Short course only  
  • Duration: 1h 30m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
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