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SHORT COURSES
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COMPUTER SKILLS
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PERSONAL DEVELOPMENT SKILLS
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HUMAN DEVELOPMENT SKILLS
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SUPERVISION AND MANAGEMENT SKILLS
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AGRICULTURE SKILLS
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SPECIALIST (ETDP) SKILLS
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REPORT WRITING SHORT PROGRAM
- Write texts for a range of communicative contexts
- Present information in report format
- Interpret a variety of literary texts
- Read, analyse and respond to a variety of texts
- Write for a wide range of contexts
- Use the writing process to compose texts required in the business environment
- Interpret and use information from texts
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SALES SHORT PROGRAM
- Identify customers and generate selling opportunities
- Sell products to corporate fleet owners
- Advise customers to optimise choice and benefits
- Apply the skills of customer care in a specific work environment
- Conduct sales and support services
- Evaluate personal sales performance in the retail industry
- Demonstrate knowledge and application of ethical conduct in a business environment
- Describe the interaction with internal departments and external sales support structures
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LEADERSHIP SHORT PROGRAM
- Identify responsibilities of a team leader in ensuring that organisational standards are met
- Apply the organisation’s code of conduct in a work environment
- Analyse leadership and related theories in a work context
- Apply the principles and concepts of emotional intelligence to the management of self and others
- Lead people development and talent management
- Devise and apply strategies to establish and maintain workplace relationships
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