Supply Chain Negotiation Skills Online Course

Supply Chain Negotiation Skills

Master the art of negotiation to strengthen supplier relationships, improve contract terms, and achieve better outcomes in supply chain management. This course is ideal for procurement officers, supply chain managers, logistics coordinators, and anyone involved in sourcing, purchasing, or vendor management.

Effective negotiation is critical in managing costs, securing reliable supply, and building partnerships. This course provides practical techniques and strategies to help you prepare for negotiations, communicate persuasively, and close deals that support your organisation’s supply chain goals.

You will learn how to:

  • Plan and prepare for successful supplier negotiations

  • Identify negotiation opportunities and set clear objectives

  • Communicate persuasively and confidently

  • Handle objections and reach mutually beneficial agreements

  • Strengthen supplier partnerships while protecting business interests

This course empowers you to drive better supply chain results through skilled negotiation, helping your organisation become more competitive and resilient.

Detailing the processes and principles employed in supplier negotiations. Developing a plan for negotiations with suppliers, engaging in negotiations, and subsequently reviewing the negotiation outcomes with the supplier.

Course Content

  • The philosophy of negotiation is explained in terms of the values and approach of the organisation
  • The various circumstances for negotiations are described along with their objectives as it applies to the organisation
  • The relevant negotiation processes used in the organisation are described according to the process for negotiating with suppliers
  • The objectives of the negotiation is determined in terms of required outcomes as determined by the organisation 
  • Factors that are or are not negotiable are identified in terms of the negotiation to take place 
  • The strategy to be used is planned regarding the information and resources required to apply to the organisation
  • Possible strategies of the other parties are explored, along with responses that might be required from the negotiator to plan for negotiations
  • Fallback positions and options per planned negotiations are determined as the organisation requires
 
  • The negotiating atmosphere is set in terms of the negotiating strategy of the organisation 
  • Proposals and counter-proposals are presented in a way that is clear and understandable to all parties in line with the organisation’s strategy for suppliers
  • The negotiation process and follow-up points are recorded as required by the organisation
  • The negotiation process and results are reviewed in terms of the original objective set by the organisation
  • The negotiation process is reviewed to identify strengths and weaknesses in the negotiation process 
  • The review identifies areas for development and recommendations for future improvement are made
  • Non-accredited: Short course only  
  • Duration: 1h 10m
  • Delivery: Classroom/Online/Blended
  • Access Period: 12 Months 
Scroll to Top